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Planning and Design


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Planning and Design


Our planning and design services

Our planning and design services are generally utilised by commissioning organisations or larger NGOs in the health and social services sector to help inform either funding or delivering services to meet the needs of the community. We help with the commissioning or delivery of services that are evidence-based, responsive to community needs and supported by a range of stakeholders. 

We use a combination of formative assessment techniques to shape funding opportunities and/or future service delivery (depending on the type of organisation). We also provide practical support to organisations to assist working through funding decisions for new business, how to re-shape existing service delivery and scoping opportunities for future service delivery.

We have experience in delivering a range of products including population health needs assessments, health and service plans and a variety of other strategy documents. Our larger pieces of work often include a combination of the services listed below.

Community conversations:  community involvement is key in the development of any service or initiative. We engage with the community through focus groups, conversations and surveys to ensure that the voice of the community is built into your commissioning or service delivery program. Avoid misreading community expectations by investing upfront in community consultation. 

Community conversations: community involvement is key in the development of any service or initiative. We engage with the community through focus groups, conversations and surveys to ensure that the voice of the community is built into your commissioning or service delivery program. Avoid misreading community expectations by investing upfront in community consultation. 

Evidence review : establishing a base of evidence makes the process of specifying how programs and services are delivered a lot easier. Having a poor understanding of the key elements of investing in a particular service model causes ineffective service delivery and misguided service expectations. We have access to academic databases and are highly skilled at developing concise evidence reviews. 

Evidence review: establishing a base of evidence makes the process of specifying how programs and services are delivered a lot easier. Having a poor understanding of the key elements of investing in a particular service model causes ineffective service delivery and misguided service expectations. We have access to academic databases and are highly skilled at developing concise evidence reviews. 

Population level data analysis:  understanding the need for a program or service is critical for either commissioning or directly delivering services. Defining population level need also shapes how the intervention is implemented, who should be targeted as a priority and where the service should be located. We provide an expert level of data analysis to determine the overall need and targeting for your organisations future activity.

Population level data analysis: understanding the need for a program or service is critical for either commissioning or directly delivering services. Defining population level need also shapes how the intervention is implemented, who should be targeted as a priority and where the service should be located. We provide an expert level of data analysis to determine the overall need and targeting for your organisations future activity.

Stakeholder engagement:  it is important to leverage the knowledge of your internal staff, partner organisations and local topic experts when designing a service or initiative. We engage with expert stakeholders to unlock years of experience, avoid pitfalls, understand the local context and get buy-in with your key stakeholders.

Stakeholder engagement: it is important to leverage the knowledge of your internal staff, partner organisations and local topic experts when designing a service or initiative. We engage with expert stakeholders to unlock years of experience, avoid pitfalls, understand the local context and get buy-in with your key stakeholders.

Service mapping : understanding the local market enables your organisation to understand the potential for future service delivery in addition to service duplications and gaps. Maintaining a broad spread of services is vital to achieving a well balance system. We can help you understand your local service provider market through service mapping and market analysis.

Service mapping: understanding the local market enables your organisation to understand the potential for future service delivery in addition to service duplications and gaps. Maintaining a broad spread of services is vital to achieving a well balance system. We can help you understand your local service provider market through service mapping and market analysis.

Commissioning support:    commissioning new business, re-shaping existing business and planning for future business is resource intensive. We provide support to organisations to cope with time-limited periods of demand by lending our expertise to develop a rationale and strategy for commissioning, drafting service/program tender specifications and being involved in tender decision making mechansisms. 

Commissioning support: commissioning new business, re-shaping existing business and planning for future business is resource intensive. We provide support to organisations to cope with time-limited periods of demand by lending our expertise to develop a rationale and strategy for commissioning, drafting service/program tender specifications and being involved in tender decision making mechansisms. 

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Examples of our work


Examples of our work


 

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Contact Us


Contact Us


 

Contact Us

We are always happy to talk through your needs prior to sending you a quote for our services. Our quotes will outline tangible deliverables which will allow you to feel comfortable and in control when you contract us deliver your next piece of work.

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