Client: Central Queensland, Wide Bay and Sunshine Coast PHN (CQWBSCPHN)

Project: Designing a market approach for a cultural competency professional development program

Background: Beacon Strategies are partnering with CQWBSCPHN to commission a provider to develop a regionally tailored cultural competency professional development package that will improve the cultural competence of the health workforce across each of its sub regional areas.

The cultural competency professional development package will include:

  • engagement of a training provider to develop a training package that could be delivered by key PHN staff

  • delivery of ‘train the trainer’ sessions to allow key PHN staff to deliver the training consistently throughout the year

  • incorporation of locally specific context tailored to each area

  • a training package to effectively build the capacity of the health workforce

  • be aligned to and accredited by relevant training accreditation bodies, such as the Royal Australian College of General Practitioners (RACGP) and the Australian College of Rural and Remote Medicine (ACRRM) to enhance GP recognition and engagement


  • articulate the rationale for and operational context of going to market to procure a cultural competency professional development package

  • identify the coverage, suitability and limitations of existing cultural competency professional development packages and potential service providers

  • present procurement options for PHN consideration

  • document the proposed procurement approach and obtain internal agreement and approval to proceed

  • develop a work specification and associated documentation to go to market

As a mission-based health and social services consultancy, Beacon Strategies is committed to partnering with PHNs to better plan, design, implement, evaluate and communicate their work in delivering health outcomes for local communities. Click the button below to access other insights from our recently completed PHN work or head to