Co-design

We co-design people-centred programs and services that make an impact.

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Engage us as your co-design partner

We get it. Engaging a co-design partner is a big deal. Learn about the fundamentals of co-design and our approach to a typical co-design project via our online course, assess your organisational readiness for co-design via our readiness assessment, and understand the costs associated with engaging a co-design consultant via our cost calculator. Then, when you are ready to chat, reach out and book a time to meet with our team so we can learn more about your next co-design project.

What is ‘co-design’?

We like to keep things simple here at Beacon Strategies. Co-design to us is working with the people who directly use a program or service to design a response that meets their needs — and then working with funders and service providers to make it happen.

Our co-design partners

We specialise in co-designing programs and services within the health and community services sector.

We co-design programs and services within the health sector, working alongside Primary Health Networks, Local Health Networks and Government in their role of planning, delivering or commissioning health services to meet the needs of their communities.

We support not-for-profit organisations (both large and small) in the community services sector to co-design their programs and services to make a lasting impact.

Across our sectors, our co-design experience spans subject matter areas such as mental health, suicide prevention, primary health care, secondary health care, social inclusion, chronic disease and child and family wellbeing.

We’ve been trusted to co-design with…

Co-design case studies

co-design case study with coordinare

We developed a service model for specialist access in the community sector using Experience Based Co-Design in partnership with COORDINARE (South Eastern NSW PHN).

co-design case study with bnphn

We developed a social prescribing model of care through co-designing with consumers, carers and health professionals in partnership with Brisbane North PHN.

co-design case study with GCPHN

We developed a community suicide prevention service model through co-designing with past program participants, service providers and funders in partnership with Wesley Mission Queensland and Gold Coast PHN.

Take the next step in your co-design journey

Learn co-design fundamentals course

Learn co-design fundamentals

Understand the foundations of co-design and learn about a typical co-design process through our ‘Co-design Fundamentals’ online course.

assess co-design readiness tool

Asses co-design readiness

Understand if you and your organisation are ready to undertake your next co-design initiative by taking our organisational co-design readiness assessment.

co-design calculator

Understand co-design costs

Estimate the investment required for engaging a co-design consultant for your next project by using our co-design cost calculator.

talk to us about co-design

Reach out for support

Book a time to get to know us and discuss how we can help you to deliver your next co-design project. Get all of your questions answered, obligation free.

Our co-design approach in more detail.

Our co-design process

Our methods follow tried and tested co-design methods that align with leading co-design frameworks such as Experience-Based Co-Design (EBCD) and Human Centred Design (HCD). Our focus on health equity and community involvement ensures that our co-design work is designed with vulnerable populations in mind.

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We begin with working intensively with you in

We set up fit-for-purpose governance arrangements, develop a transparent co-design plan and collaborate to understand your context and the opportunity.

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We engage widely with external stakeholders.

We collect feedback from stakeholders outside of the co-design process through surveys and webinars to validate, refine and add credibility to the process.

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We leverage existing knowledge through desktop research.

We review your strategic and operational context, use data to assess local needs and look at comparable models from elsewhere for inspiration.

hands in a circle

We work in partnership to move from ‘issue’ to ‘solution’.

We work closely with you to interpret co-design outcomes, refine service models accordingly, and use additional research to fill knowledge gaps.

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We engage deeply with co-design participants.

We use proven co-design methods to meaningfully understand user experiences, needs, challenges and potential solutions from consumers and professionals.

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We generate useful co-design reporting products.

We provide comprehensive reports, tailored summaries, and actionable advice to support service model design, re-design or commissioning activities.

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We iteratively develop service models.

We create service model prototypes based on co-design insights to spark purposeful discussions and move the conversation forward.

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We maintain your confidence along the way way.

Throughout the journey, we employ a disciplined approach to adhere to timelines and budgets, maintain close partnerships, and keep communication transparent.

Our co-design blogs

Our co-design projects

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