Facilitation for Metro South Health Equity Strategy - Implementation Plan

Status: Commenced in September 2022.

Client: Metro South Health 

Background

The Metro South Health Equity Strategy, approved by the Metro South Health Board in April 2022, addresses one of Metro South Health’s key strategies which is to improve equity in health outcomes by closing the health gap experienced by Aboriginal and Torres Strait Islander people. Read more about Metro South Health’s ‘Health Equity Strategy’ here.

Metro South Health has engaged Beacon Strategies to facilitate a series of workshops to support the implementation planning process and operationalisation of the Metro South Health “Health Equity Strategy”. 

Approach

Our engagement with Metro South Health spans two distinct phases: 1) workshop preparation, and 2) workshop facilitation.

Phase 1: Workshop preparation.

Prior to the delivery of the implementation plan workshops, we will support Metro South Health to prepare participants for a productive session.

We will support Metro South Health to design an internal conversation guide to be distributed to managers and team leaders to facilitate a conversation with internal Metro South Health staff focussed on identifying existing activity and ideas relating to new activities.

We will work collaboratively with Metro South Health to develop and administer a survey that prompts staff to identify already existing activities and partnerships that could be built upon and primes them to bring along ideas they would like to see implemented.

We will engage with identified key stakeholders, either internally or externally to Metro South Health through remote 1:1 interviews to brief them on the intent of the workshop and collect initial information regarding actions to be embedded within the implementation plan.

We will compile the feedback from the internal conversations, staff survey and external conversations to inform the next phase of the project.

Phase 2: workshop facilitation

We will work closely with the Metro South Health (MSH) team to develop facilitation plans to guide the effective delivery of engagement activities. The facilitation plan will map activities to MSH’s Health Equity Strategy and will be ultimately focussed on documenting actions, responsible parties, resource allocation and timeframes.

Once the facilitation plans are agreed upon, we will lead the delivery of 4 x 0.5-day staff engagement workshops, inclusive of providing both an expert facilitator and scribe to ensure that conversations are captured comprehensively. We will work with MSH to ensure the most appropriate session format, balancing the needs and experience of both in-person and remote participants.

After the conclusion of the series of workshops, we will prepare a brief report that compiles workshop outputs and agreed actions. Will will engage with key MSH staff on the exact format and structure of the report so that we meet your needs and expectations. 

Outcome

This project has not ended yet! We’ll update this space when it does.


Our team understands the important role that LHNs (e.g. Health and Hospital Services or HHSs in QLD and Local Health Districts or LHDs in NSW) play in delivering vital health services to people requiring acute care, specialist outpatient services and community health services. Read more about how we support LHNs here.

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