Our blog

We believe in sharing the knowledge and learnings we capture through our work with people and organisations across the health and social services sectors. 

Our blog consists of thoughtful and practical content and insight across a range of topic areas that aims to better enable people and organisations to plan, design, implement and evaluate their work.

End-of-year project wrap-up: 2022

Over 2022, we worked alongside Primary Health Networks, Local Health Networks and Not-for-Profits to complete over 37 projects. We would like to express our heartfelt gratitude to every organisation that has granted us the opportunity to collaborate and contribute to their mission. It is the collective efforts and shared dedication that have made our achievements possible.

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Is there such a thing as the perfect strategic plan for not-for-profit organisations?

The pace of planning and change has been particularly high for many NFPs over the last few years as a result of sector reforms. There appears to be a general tendency to more planning and re-planning with little time to deliver. This blog offers insights to encourage NFP leaders to refresh their approach next time the strategic planning cycle rolls around.

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Why you should undertake client journey mapping

Journey mapping can be used to design or refine your programs and services in order to provide your clients with a better experience, and to help you understand what your client is doing, thinking, and feeling during their ‘journey,’ when using your service. We explain what’s involved in client journey mapping and why you should do it.

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5 reasons we have launched the imPact breakfast series

Impact will join up individuals working in the health, social and not-for-profit sectors to learn, connect and seek advice from each other. We envisage that the group will regularly bring together a collective of like-minded people who share a vision of a more impactful social purpose sector.

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